Call 020 8744 7700 Fax 020 8744 7711

Welcome to the new Nila Store

Ordering with Nila


Telesales Office:
Monday to Friday: 08:00 to 17:00
Saturday: Closed
Sunday: Closed

Answerphone Orders:
Friday to Sunday: 17:00 to 17:00

To place an order with Nila, we’ve made the process simplistic and effortless for you the customer because we know that your time is important, so we know that making ordering swift is what our customers require. We have three means of contacting us which are set out below with their respective conditions. We operate a minimum order value of £60.00 for delivery and have held this price low since 2010 when others have hiked theirs up. Our days of delivery are Monday to Friday. (We do not deliver on weekends or Bank Holidays).

Telephone orders:

To place an order, please call our experienced team on 020 8744 7700 between the hours of 8.00am to 5.00pm, Monday to Friday for next day delivery. You can even book an advance delivery day, just inform one of the team when you require your order to be delivered and they will do the rest. Please note, special offer prices cannot be carried forward past the promotional delivery date.

Email and Online orders:

Orders received before 5:00pm Sunday to 5:00 Thursday will be delivered the following day. Orders received after 5:00pm Thursday and before 5:00pm Sunday, will be delivered on Monday. Any orders received outside of these times will be delivered on the next available delivery date.

Voicemail orders:

We operate an answer machine service from 5pm Friday through to 5pm Sunday for deliveries required on Monday. Please quote your unique account reference and postcode clearly when leaving a voicemail. Our lines are closed from 5pm Sunday till 8am Monday. Late orders are subject to stock availability and cannot be guaranteed. We reserve the right to make changes to adjust to market fluctuations as necessary, but every effort will be made to inform our customers of these changes.

With our policy of continuous development we welcome your comments and suggestions - please contact us at any time.